FREQUENTLY ASKED QUESTIONS

That is a great question! Our favorite Super Soft garment is the Tultex 241. This 50% cotton 50% Polyester shirt is super soft and preshrunk. The other benefit of this shirt is that it is economically priced. So you feel like you just bought a really expensive shirt without it actually being that expensive. Other favorites include anything from Bella Canvas and Independent Trading Co. These companies are by far the best in the industry when it comes to quality, style, and color options. There is more of a price tag associated with these brands, but it is well worth it. Click on the “Our Favorites” button on the filter in the Design Lab to see more of our favorite garments and products.

We all want clear and concise pricing without any hidden costs, fees, or fine print and that is our promise here at Your Design Here.

We make that possible by offering pricing that has NO additional costs. Which means when you receive a quote from us the price per garment includes everything! You say…NO WAY! This isn’t normal. There has to be additional fees. What about set up fees? None. What about shipping fees? None. We offer free standard shipping with every custom order. Ah…Ok…what about a design fee? Most companies charge even if you provide your own art! Well, at Your Design Here we think that is silly and will not charge you if you provide the art that we need to print your designs. 

Our goal is to cut out all the fluff and get to what’s really important…Saving your wallet. Well, at least the green in your wallet. 

We made the process simple because life is complicated enough.

When it comes to pricing your quote, there are five things we consider:
1.  Quantity
2.  Garment Style
3.  Color
4.  Ink Colors on Front/Back
5. Printing Method

Pro Tip: If you’re looking to save money, limiting your ink colors, increasing your order quantity, or selecting a different garment style may lower your cost pretty significantly.

Everyone loves having merch! Whether it’s a one time event, birthday party, a company or local restaurant…nothing beats being able to offer your supporters some soft swag. What about a fundraiser? Or maybe you are a small startup company and you want to start making some money selling your product designs, but don’t have the money or time to produce everything. That is why we started our Print on Demand service!

Here is how it works…and it’s pretty simple!

First..

If you click the link below you can create your free account, name your store, and begin uploading your designs and choosing your garments. You can even edit the store like a regular website so that you can brand it however you want. 

Click on the link here and then scroll down and click ” Create your own Store”

Link: https://merchstore.yourdesignhere.ink

There is a video that you can watch walking you through it all as well. 

Second…

Is there a cost to you? NO. Currently all of our merch stores are FREE. There are no monthly upkeep costs either. We handle All the taxes and business license etc as we collect the payments from those that order from your store.

Third…

Once your store is finished you can embed the link to your website and begin getting the word out. You can even make this page a subdomain and connect it to your actual website! Super cool! And don’t worry…if you don’t know how to do this there is a how to on your website stores dashboard. Once people start ordering we will then begin your 10 day pre ordering period. This is the only time your orders for the store will be a preorder. This just enables us to stock up for your store depending on the garments you chose etc. Once this period is finished we will print and ship directly to your customers. Then all orders after that will be a 72 hour or less turnaround. If one of the products you chose for your store is out of stock in the warehouse then we will contact you to see if you want to wait for it to go back into stock or send a comparable item in its place. 

Fourth…

Can you make money off your store? YES! You don’t have to, but you can! You will learn how in the video you’ll find on signing up, but the short story is you can add commissions to the items in your store. At the end of the month we will deposit your commissions into your paypal. You can track what items have sold as well in your dashboard. All of this info is explained in the video as well. 

If you have any other questions we would love to answer them here! You can start the process by creating your store at anytime. Just use the link above.  

If at anytime you need some help setting up your store we can do that as well for a fee of $100.

You’re on a hard deadline and you need your shirts yesterday.

If you need your gear today or tomorrow, we’d love to help make it happen—email us or live chat with us now. We take a lot of pride in being able to say we offer faster turnaround times than anyone in the industry, and when we say we’ll get the job done, we mean it.

If you don’t need your custom t-shirts quite that fast, you can design and check out for delivery within two business days, or you can select FREE shipping for delivery within nine business days.

We are proudly headquartered in Seattle, WA, but we print and ship from several other locations nationwide to ensure your order gets to you on time, every time. That’s our main priority.

No matter where you are in the world, we’ll make sure your package arrives safely.

If you’re in Alaska, Hawaii, Canada, or an APO, we can ship to you (additional shipping charges may apply). If you’re somewhere not listed there, we can make it work, but you’ll need to call in to work out the details.

If you need to arrange shipping outside the contiguous U.S., email our Project Specialists now—they’ll be happy to help set you up.

No! We proudly work with everyone from single individuals and mom-and-pop shops, to some of the world’s biggest and best companies, organizations, and groups.

Whether you’re looking for 1 garment or 100,000, we’re happy to help and have the equipment and the experience to print any garment amount.

Yes! But we don’t stop there. We pride ourselves on offering a wide selection of quality, sustainable, organic, and even U.S.-made goods.

Sizing varies from brand to brand and garment to garment, but roughly 80% of the products on our website run true to size. For products that tend to run a little large or small, we always make sure customers know what to expect and how to order appropriately.

For our most popular products, detailed sizing charts—complete with pictures—can be viewed in the Design Studio. A detailed sizing chart can also be found under each garment in our catalog. Click on your desired item, scroll down to the bottom of its product page, and you’ll notice detailed sizing specifications for most sizes Youth Extra Small up through Adult 5XL. 

Of course! Picking the right product to print on is a critical aspect of the buying process.

If you want to look at a couple samples before you purchase, email our Project Specialists at sales@yourdesignhere.ink

Note: To make the process seamless as possible, know the style number of the products of which you’d like samples.

Adding names and numbers to your design is simple with our custom Design Studio.

Unfortunately, that’s a big no! We’ll go to the moon and back for our customers, but knowingly printing trademarked materials is highly, highly illegal. We love you, but not enough to do hard time! That said, every customer is responsible for ensuring the originality of their design, and we accept zero liability for the printing of trademarked materials.

If you’re having trouble figuring out a design, or want to create something inspired by a design or look you saw elsewhere, our graphic artists love a good project and are more than happy to help.

One of our favorite parts of this job is being able to make your wildest design ideas come to life. Sometimes, that means stepping outside the printing box and setting up special guidelines.

If you want to print somewhere outside of the standard front and back print areas, it’s no problem: Finish the rest of your design, save it, and before checking out, send our Project Specialists an email at sales@yourdesignhere.ink

They’ll pull up your order, make the necessary art changes, and even send you a final proof for your approval before the order goes into production.

This is easily one of our most frequently asked questions, and the answer is: Yes, of course!

For sizing, you’ll be able to select the sizing after you’ve selected a product, colors, and your design. Once you hit the click on the product you want you will be taken to the Design Lab. Here you can upload your image as well as select your sizes on the right hand side. Once you’re finished with that garment and design just click add to Quote. Then go back to the products page to choose another product to decorate. It is that simple. 

If you run into any issues or just want our awesome team to help you then shoot us an email at info@yourdesignhere.ink.

Every single design is attached to an email address and your account you created when you first placed your quote. Whether this is your first time ordering from us or your hundredth, all your designs can be found under the email address you provide and its corresponding account.

To locate a previously saved design, head to designlab.yourdesignhere.ink and, in the top right corner of the screen, click “Login.” From there, you’ll enter in your email address, and voila! All your designs and past orders will display.

If, for some reason, you can’t locate your saved designs, you can always check in your email inbox via email by searching for anything from Your Design Here!

We’re always doing whatever we can to make our products more affordable for our wonderful customers. If you’re ever looking for promotions, check our homepage!

You can also message us on Facebook, as well as call, email, or Live Chat with us to find out for sure.

Custom Screen Printing is far and away the most popular service we offer, but we proudly offer a variety of different printing methods that we utilize depending on every customer’s personal preference, type of design, and budget.

Other popular methods include Direct to Garment (DTG) and Embroidery, but if you want to learn more about all the services we offer, check out our Services page!

If you have your own pre-made design and don’t want to utilize our design tools, you can upload it directly into the studio, size it the way you want, and proceed to check out! It’s as simple as taking the file and dragging it into the design studio window. The studio will automatically upload it, and the only thing you need to do is select from the Print Options on the left-hand menu.

Quick Tip: Regardless of the method you choose we will always recommend the best option for you when we send you your personalized quote. You can of course decline and choose your preferred method as well.

We’re here to make our customers’ lives easier. If you’re interested in placing an order but need shipping to multiple locations, our Project Specialists can get that set up in moments. Email us sales@yourdesignhere.ink.

Keep in mind, however, that if you’re trying to take advantage of our fast free shipping, it only applies to one address per order. Any additional shipping locations will be an extra fee.

Our customers benefit from a lot of perks, but one of their favorites is our complimentary art review. Each and every design that comes through our doors gets reviewed by a real person and edited for quality, colors, and mistakes—including image centering.

If you’ve ordered five pieces or more, your order won’t be printed without your approval of a final proof. You have final say on everything, and we won’t do anything without your expressed permission.

We want your experience with YourDesignHere to be worry free. If your order contained items that were printed materially different than your final design or on incorrect products, learn more about how our industry-leading Print-It-Right Guarantee has you covered.

If you have any questions about our products or services, don’t hesitate to email us at info@yourdesignhere.ink